Problems upgrading or removing VMware Tools - TPVCGateway

We recently upgraded our vSphere infrastructure to ESXi version 5.0 Update 1a and we were having some issues upgrading the VMware Tools.

We were getting a Microsoft Visual C++ Runtime error related to TPVCGateway.exe. It appears that this was an issue that was resolved by an ESXi 4.1 patch.

The root cause in our case was that we disable the Print Spooler on all of our servers for security. Well this disabling caused an issue with the VMware Tools uninstaller if the Thin Print virtual print driver was installed.

Login to the query service failed in vCenter Search

After patching our vCenter Server recently we were no longer able to use the "Search Inventory" box to search our virtual infrastructure. When we tried we would receive the following error:

Login to the query service failed. Unable to connect ...

The full error text has been abbreviated.

Service cannot be started. System.ServiceModel.AddressAccessDeniedException

We were getting the following error trying to deploy a new WCF service because the domain account which runs the service was not a local admin on the server on which it was installed:

Service cannot be started. System.ServiceModel.AddressAccessDeniedException: HTTP could not register URL http://+:8000/ourservice/. Your process does not have access rights to this namespace (see for details).

The easy fix would have been to add the user as a local admin, but that's not the most security way to resolve the issue.

Dialogic DMG VoIP Gateway Drops Lync Calls Placed on Hold

We are implementing a pilot of Microsoft Lync 2010 and we've been running in to a few little quirks.

We are using a Dialogic DMG VoIP gateway to interface with our legacy telephony equipment to receive calls from the PSTN.

Here is the current quirk that was encountered: any call that originated from the PSTN to a Lync user that was placed on hold would disconnect after exactly 90 seconds. The following information was observed in a Lync trace of the call:

Cannot delete shadow copies

Ever had a server that seems to run out of space only to find the the System Volume Information folder is using a TON of space?

Volume Shadow Copies were the problem in our case. Here is a link to explain exactly what Volume Shadow Copies are:

Getting prompted for credentials when trying to add a reference to a WCF web service in Visual Studio

WCF Web Services, IIS, Kerberos, and Delegation problems are maddening!

Sometimes you implement something exactly as you have in the past, but due to some unforeseen circumstance it doesn't work as you expect. We've seen issues like this when implementing WCF web services on IIS 6.

Some things you can check are:

- Have you setup the proper service principal names for the service account running the application pool?
- Is the service account setup to run the application pool that is running the web service trusted for delegation?

Outlook 2010 olmapi32 App Crash - Check out Safe Senders List GPO

Well we had an interesting problem this week. For some reason all of a sudden, users with Outlook 2010 started to have the application crash when they tried to open the application. Outlook would open fine in safe mode and if the user re-created their mail profile everything would work fine - until they rebooted.

After a reboot Outlook would again crash with an APPCRASH error with the culprit being olmapi32.dll.

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